Privacy Policy

1. WHAT INFORMATION DO WE COLLECT?

In short: We collect personal information that you provide to us, together with limited technical information that is collected automatically when you use the Services.

Personal information you disclose to us. We collect personal information that you voluntarily provide when you register for an account, complete onboarding, contact us, subscribe to updates, or join a waitlist. The information we collect depends on how you interact with us and the features you use, and may include:

• Name (first and last)
• Email address
• Your professional role or user type (for example, property manager, real estate agent, investor, or agency)
• Company name and company website (optional)
• Communication and marketing preferences

Payment information. When you purchase a subscription, our payment processor, Stripe, collects and processes your payment details (such as your payment card information and billing address) directly. We do not collect or store full payment card numbers on our own systems. You may review Stripe's privacy notice at https://stripe.com/privacy.

Information automatically collected. When you access the Services, we automatically collect certain technical information, including your IP address, browser and device characteristics, and information about how you use the Services. We collect this information using cookies and similar technologies, as described below.

Account security data. To help protect your account, we log sign-in events, which include the IP address and device or browser information associated with each sign-in.

Sensitive information. We do not collect or process sensitive personal information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

2. HOW DO WE PROCESS YOUR INFORMATION?

In short: We process your information to provide, improve, and administer the Services, communicate with you, ensure security and prevent abuse, and comply with law. We may also process it for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with the Services, including:

• To create and manage your account and authenticate your access to the Services
• To provide, operate, and maintain the Services
• To process your subscription and manage billing
• To respond to your inquiries and provide customer support
• To send administrative information, including changes to our terms, conditions, and policies
• To send you marketing and promotional communications, which you can opt out of at any time
• To request feedback and to evaluate and improve the Services
• To monitor usage, enforce usage and credit limits, and identify usage trends
• To protect the Services, prevent fraud and abuse, and maintain the security of our systems
• To comply with our legal obligations

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In short: We share personal information only with the service providers that help us operate the Services, and in the limited situations described below. We do not sell your personal information.

We may share your personal information in the following situations:

• Service providers. We share information with third-party vendors and processors that perform services on our behalf, such as payment processing, email delivery, hosting and infrastructure, AI processing, and product analytics. These parties may access your personal information only to perform their tasks on our behalf and are obligated to protect it.
• Business transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal obligations and protection. We may disclose information where required to do so by law or where necessary to protect our rights, your safety, or the safety of others, and to investigate fraud or respond to a government request.

4. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

In short: We are not responsible for the content or privacy practices of third-party websites.

The Services may contain links to third-party websites, including the websites and profiles of the companies we track. We provide these links for convenience and informational purposes only. The inclusion of a link does not imply our endorsement of, or affiliation with, the third party. We do not control these websites and are not responsible for their content or privacy practices. Visiting any third-party website is at your own risk.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In short: We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Services are used.

We use strictly necessary cookies to operate the Services — for example, to keep you authenticated and to remember interface preferences such as your sidebar state. We also use privacy-conscious product analytics tools, including OpenPanel and Microsoft Clarity, to understand how the Services are used so that we can improve them. You can control cookies through your browser settings, but disabling certain cookies may affect how the Services function.

6. DO WE USE ARTIFICIAL INTELLIGENCE?

In short: Yes. Some features use artificial intelligence to help you analyze data and find answers faster.

Our Services include AI-assisted features, such as the Nearsight Agent, that allow you to ask questions and generate insights from the data available in the platform. To power these features, we use third-party AI providers (which may include OpenAI, Anthropic, and Google) to process the prompts and content you submit. We do not authorize these providers to use your inputs to train their models. AI-generated outputs may be inaccurate or incomplete and should be independently verified before you rely on them. Your use of AI features is also governed by our Terms of Service.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

In short: We keep your information for as long as necessary to provide the Services and for our legitimate business interests, unless a longer period is required by law.

We retain your personal information for as long as your account is active and for as long as necessary to fulfill the purposes described in this Privacy Notice. In some cases, we may keep your information for longer periods where required by law, where necessary to protect our legal rights, or where necessary to comply with a legal obligation. When we no longer have a legitimate business need to process your personal information, we will delete or anonymize it.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

In short: We implement a variety of organizational and technical security measures to protect your information.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the personal information we process. However, despite our safeguards, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security. You should only access the Services within a secure environment.

9. DO WE COLLECT INFORMATION FROM MINORS?

In short: We do not knowingly collect data from or market to children under 18 years of age.

By using the Services, you represent that you are at least 18 years old, or that you are the parent or guardian of such a minor and consent to that minor's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data. If you become aware of any data we may have collected from children under 18, please contact us at [email protected].

10. WHAT ARE YOUR PRIVACY RIGHTS?

In short: Depending on where you live, you may have rights that allow you greater access to and control over your personal information.

Depending on your location, you may have some or all of the following rights regarding your personal information:

• The right to access your personal information
• The right to correct inaccurate personal information
• The right to request deletion of your personal information
• The right to restrict or object to our processing of your personal information
• The right to data portability
• The right to withdraw consent, where we rely on it
• The right to opt out of marketing communications at any time

To exercise any of these rights, please contact us at [email protected]. We will consider and act upon any request in accordance with applicable data protection laws.

11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In short: If you are a resident of certain US states, you may have additional rights regarding your personal information.

Residents of states that have enacted comprehensive consumer privacy laws (such as California, Colorado, Connecticut, Utah, and Virginia, among others) may have the right to: confirm whether we are processing their personal information; access, correct, or delete that information; obtain a copy of it; and opt out of certain processing such as the "sale" of personal information or targeted advertising.

We do not sell personal information, and we do not process personal information for cross-context behavioral or targeted advertising. To exercise any of these rights, contact us at [email protected]. We will not discriminate against you for exercising your privacy rights, and you may designate an authorized agent to make a request on your behalf. If we deny your request, you may appeal our decision by contacting us at the same address.

12. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

13. DATA ACCURACY AND DISCLOSURE

Much of the data we present about companies is gathered from public and third-party sources and may include estimates, proxy metrics, and directionally accurate figures rather than exact values. There are known nuances and limitations in how this data is collected, and it is provided for informational purposes without any guarantee of completeness or accuracy.

For a plain-language explanation of how we collect our data, the specific nuances to be aware of, and how we handle them, please review our Data Disclosure.

14. DO WE MAKE UPDATES TO THIS NOTICE?

In short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this Privacy Notice. If we make material changes, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to stay informed of how we protect your information.

15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at [email protected] or contact us by post at:

16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, the right to correct inaccuracies, or the right to delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information.

To make such a request, please contact us at [email protected]. We will respond to your request in accordance with applicable law.